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Privacy Policy

We know how much you value your privacy, especially when you're online and dealing with important matters. Our privacy policy is designed to protect your personal information on our website. It applies to all visitors who engage with Iowa ICAC website.

When we talk about "Personally Identifiable Information," we mean details that can help identify, contact, or find you. This includes but isn't limited to, your name, address, phone number, email address, financial details, social security number, and credit card information. However, it doesn't cover anonymous data (information that doesn't reveal who you are) or general demographic info that isn't linked to you specifically.

What kind of personal information do we gather?

We might collect some basic profile information from everyone who visits our site. For Authorized Customers, we gather a bit more - specifically, your names, phone numbers, and email addresses.

Who can access your personal information?

The personal details you share on this site are only accessible to Iowa ICAC employees. We don't sell or lease your information to any third parties.

How do we store your personal information?

Your personal information is kept safe and secure with Iowa ICAC and is out of reach for third parties or employees, except for the aforementioned purposes.

What choices do you have regarding your information?

As a visitor, you have the option to opt out of receiving unsolicited information from us. You can also choose not to be contacted by us or our partners by following the instructions in our emails or by getting in touch with us directly.

Do we use cookies?

Yes, we use cookies for several reasons. They help us understand our visitors' preferences and the services they choose. Cookies are also vital for security, especially for protecting our Authorized Customers. For instance, if an Authorized Customer is logged in but inactive for over 15 minutes, we automatically log them out.

How do we ensure your information is secure?

Our team is well-trained in our security policies and practices. Only a select few employees with a password can access the personal information of our Visitors and Authorized Customers. We regularly review our security procedures and protocols. Sensitive data, like credit cards or social security numbers, are encrypted for added protection.

How can you correct any mistakes in your information?

If you find any inaccuracies in your personal information, feel free to contact us to make updates or corrections. Please avoid sending sensitive information via email.

What if our Privacy Policy changes?

We'll inform our Visitors and Authorized Customers about any changes to our privacy policy by posting the updates on our site.

About links to other sites:

Our website includes links to other websites. We encourage you to review the privacy policies of these external sites, as their practices may differ from ours.

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